2023-03 Release Notes
Iteration: 2023-03
March 8th, 2023
Whats New?
| 4525 | My Account - ACH Payment Option |
Improvements
| 5415 | Improved validations in Quick Enrollments to prevent issues when renewing customers that have special characters on their first/last name. |
| 5403 | ECI Sync Process: Contract Start Date is now updated with ECI’s MeterServiceStartDate field. |
| \(＾▽＾)/ | Several UI Improvements for the Payment Methods screen. |
| \(＾▽＾)/ | Removed Default Payment Method Option |
| \(＾▽＾)/ | Enrollments API: Text Improvements in the payment gateway to offer more detail to the user. |
| \(＾▽＾)/ | Performance and refactor improvements for the System Setup screen. |
| \(＾▽＾)/ | Credit Check Manager UI: Corrected some typos :) |
| \(＾▽＾)/ | Enrollments API: Improved the Create Enrollment method so it returns more information of the generated enrollment. |
Fixes
| 5406 | Fixed an issue that would prevent the user from cloning a plan. |
| 5419 | Resolved an issue where enrollments would be submitted to the billing system without Service Address data. |
| 5440 | Corrected a bug in Sales Importer where the accounts would fail due to missing delivery billing method data. |
| 5442 | Several corrections for the credit check process. |
| 5446 | Solution for a bug in Letter Queue where the user would get a “File not found” error when attempting to print letters. |
| (●__●) | Fixed the LDC length validation in Quick Enrollments. |
| (●__●) | Fixed a display issue in the Web Enrollment Journey when accessing via mobile. |
| (●__●) | Corrected a bug that would prevent renewals through the Quick Enrollments process. |
| (●__●) | Fix for an issue in the Credit Check Manager filters section. |
| ¯\_(ツ)_/¯ | Corrected an issue in the Mobile Enrollment Journey where some controls were not displayed correctly. |
| ¯\_(ツ)_/¯ | Resolved an error that would cause the Background Process grid to be empty as soon as a user logs in. |
| ¯\_(ツ)_/¯ | Solution for a bug in the Letter of Credit upload screen that allowed customers to select any kind of file for their letter. |
| ¯\_(ツ)_/¯ | Enrollments API: Adjustment to provide a different zip code for the billing address in case it's different from the service address. |
| ¯\_(ツ)_/¯ | Enrollments API: Corrected an error message stating that requested start date is missing even though it was actually submitted. |
| ¯\_(ツ)_/¯ | Enrollments API: Adjusted the Create Enrollments method so that it doesn’t ask for not required parameters. |
| ¯\_(ツ)_/¯ | Enrollments API: Correction in Swagger so that the right structure is shown when requesting plan information. |
| ¯\_(ツ)_/¯ | Enrollments API: Adjusted Credit Check Score Detached method to retrieve information related to fraud alerts. |
| ¯\_(ツ)_/¯ | Enrollments API: Several corrections in different methods to include payment data such as recurring billing preference or letter of credit status. |
| ¯\_(ツ)_/¯ | Enrollments API: Fixed an issue where the Requested Start Date would be saved as the current date. |
| ¯\_(ツ)_/¯ | Enrollments API: Fixed a bug where the Create Enrollment method would not validate the customer’s deposit requirements. |
| ¯\_(ツ)_/¯ | Enrollments API: Fixed a wrong URL in Payment Gateway. |
| ¯\_(ツ)_/¯ | Enrollments API: Corrected an issue at the time of the enrollment submission to the billing system where it would return missing mailing address fields. |
Features & Fixes Details
My Account - ACH Payment Option
ACH is now a payment option available for customers in OpsAdmin.
System Setup
Under System Setup, is now possible to set up different payment methods:
Web Enrollment Journey & Quick Enrollments
During the web enrollment journey of the quick enrollments process, customers and agents are now able to define if they want to pay their deposit with a Credit Card or Bank Account, depending on how OpsAdmin is set up.
MyAccount & Customer Support
When accessing the customer’s payment methods, ACH is also an option besides the credit card. From MyAccount, customers can update their payment methods to include a bank account:
Removed Default Payment Method Option
When submitting payments through Authorize.NET, the Default Payment method was a feature that allowed adding multiple credit cards per customer but forced recurring billing for every enrollment using that card in particular. When changing the default card, recurring billing was changed as well for all the enrollments. This behavior was added due to a limitation in P2C with Authorize.Net, which was solved months ago. Therefore, the default feature has been removed from the system.